Forgotten RAM ID Password

This option is for users who have forgotten their RAM ID password and need to manually reset it.

  1. Click on "New to RAM ID? Forgot Password?" button.



  1. Enter RAM ID Username.
     

Student Format: W00000001, @00000001, etc.

Faculty/Staff Format: jsmith





  1. Choose your “Authentication Type“ and enter requested answer:



  1. Once the user’s identity has been verified either by answering Challenge Question or via OTP, the user will be prompted to set a new password.


Please note the following requirements for passwords:

         

Click Continue after you entered your password in New Password and Confirm Password boxes.

Click "Try to continue logging in" to proceed.

 

        

 

You now have successfully reset your password.