Forgotten Password

This option is for users who have forgotten their RAM ID password and need to manually reset it.


  1. Click on "New User? Forgot Password?" button
  2. Enter RAM ID Username
  3. Select “Reset Forgotten Password”
  4. Choose your “Authentication Type“:
  5. Once the user’s identity has been verified, the user will be prompted for a new personal password


Please note the following requirements for passwords: